Emergency Towing When You Are Stranded
Emergency towing is a same-day tow for a vehicle that has stopped where it should not be. That can be a highway shoulder, a busy intersection, a parking lot after dark or your own driveway when you have to get to work. When you call, dispatch sends the closest truck that fits your vehicle.
When to Call for an Emergency Tow
- The car will not start or shuts off while driving
- Smoke, steam or a burning smell comes from the engine
- The temperature gauge is in the red
- You hear grinding or loud knocking
- Brakes feel soft or the car pulls hard to one side
- You are stuck in a spot that is not safe
Stay Safe While You Wait
- Pull as far off the road as you can and turn on your hazard lights.
- If you are on a highway, stay buckled in the car unless it is not safe to stay.
- Do not stand between your car and traffic.
- Call 911 if anyone is hurt or the car is in a travel lane.
- Call (972) 362-1607 and share your exact location, such as a mile marker or cross street.
Emergency Tow or Roadside Fix?
Some problems can be fixed where you are. A dead battery needs a Battery Jump Start. A flat tire needs a Flat Tire Change. An empty tank needs Gas Delivery. Keys locked inside need Car Lockout help. If the car still will not go, we tow it with Flatbed Towing. After a crash, see Accident Towing.
Emergency Calls on Dallas Highways
Our yard is next to I-30 and close to I-345 and US-75, so our trucks reach downtown highways fast. Those roads carry heavy traffic with short merge lanes, and the Canyon on I-30 has little room on the shoulder. In summer, overheating is a top reason for calls. In winter, ice on bridges and overpasses brings spinouts. We check DriveTexas for closures so we can pick the quickest route.
Emergency Towing Cost
The cost of an emergency tow depends on the distance, your vehicle, the time of the call and any extra work like winching. We give you a quote on the phone before we send the truck, so there is no surprise when the driver arrives.
What Counts as a Towing Emergency?
Any time your vehicle stops in a place where you or other drivers could get hurt, treat it as an emergency. That includes a car stalled in a travel lane, a car on a shoulder with fast traffic, a car stuck on railroad tracks or a car in a dark lot late at night. If you are in danger, call 911 first. Then call us.
Build a Simple Roadside Kit
- Phone charger and a small power bank
- Water, especially in Dallas summers
- Flashlight and reflective triangle
- Jumper cables or a jump pack
- Your insurance card and our number, (972) 362-1607
Emergency Towing for Work Vehicles
Work vans, pickups and box trucks break down too. Downtime costs money, so we move work vehicles to your shop or yard so your team can get back to work. Tell us the vehicle size and whether it is loaded.
Why Choose Dawson for Emergency Towing
Our trucks start each day near I-30 and I-345, close to the busiest roads in central Dallas. We give you an honest time estimate and a price before we roll, and we keep you posted if traffic changes.